Knowledge Base

Our Arysto Colour range features premium 10mm glass and a PVD finish, Arysto Sleek is an 8mm glass range, with an anodised coating.

PVD stands for Physical Vapor Deposition, and is a finishing process conducted in a high-tech vacuum chamber utilizing precious metals such as Titanium, and an energized high temperature gas called a Plasma.

Hi, the technical specifications for the Level 25 Rectangular Shower tray can be found in our resource centre, or you can download them directly from the "Downloads" section on the product page.

A shower tray is the base that the shower sits on.

Toughened safety glass is treated to be strong and safe for everyday shower use.

Thickness affects feel and weight, not whether the glass is safe.

These numbers describe glass thickness and how solid the enclosure feels in daily use.

Hi, the specifications for all trays can be found in our resource centre on the Technical Specifications page.

Yes, the Arysto 10 Wall Hinged Door & Inline Panel in Recess is available in Brushed Brass.

We advise as a disclaimer that you ensure the shower head is positioned directly over the waste as this may restrict the flow rate.

No. MERLYN products can only be purchased through approved retailers. You can find all MERLYN stockists here https://www.merlynshowering.com/showroom

You can buy MERLYN products through any authorised retailer or stockist.

Delivery is arranged through your chosen retailer.

Delivery times depend on your chosen retailer and product.

Order tracking is managed by your retailer.

Contact the retailer you ordered from and they will be able to assist you.

Report damage to your retailer as soon as possible.

Order changes depend on your retailer’s policy.

Returns are handled by the retailer you bought from.

MERLYN Technical Support can help after your purchase. Contact us by email at technical@merlyn.ie

Every MERLYN product is backed by a Lifetime Guarantee for peace of mind.

Register your MERLYN shower enclosure online at www.merlynshowering.com/register-a-guarantee to activate the Lifetime Guarantee.

The Lifetime Guarantee reflects MERLYN’s confidence in product quality and durability.

Please register within 28 days of purchase to qualify for the Lifetime Guarantee.

The Lifetime Guarantee is for consumers who are the original purchaser of a MERLYN shower enclosure.

Register your MERLYN shower enclosure online at www.merlynshowering.com/register-a-guarantee to activate the Lifetime Guarantee.

If not registered, the Lifetime Guarantee may not apply.

It covers defects in materials or manufacture for normal domestic use.

MERLYN may refund, repair, or supply replacement parts, depending on the issue.

No. The guarantee does not cover installation, plumbing, or incidental costs.

No. Spare parts are ordered through our Technical team.

Email technical@merlyn.ie with photos and details.

No. Spare parts are ordered through our Technical team.

Email technical@merlyn.ie with photos and details.

Photos and product details help us identify parts quickly.

Yes. A receipt is not required.

Look for a product code or send photos to our Technical team.

Yes, most parts are still available. Please get in touch with technical@merlyn.ie.

Yes, MERLYN provides replacement seals for all applicable products.

Yes, replacement door handles and knobs are available for all MERLYN applicable products.